Question 1

What does the $67/month membership include?

Accepted Answer

Unlimited viewing of every published training video, new videos as they are produced, a member dashboard with saved videos and progress, and unlimited GIS training questions submitted by email.

Question 2

What does “unlimited questions” mean?

Accepted Answer

Members may submit any number of relevant training questions during an active subscription. Responses are asynchronous, handled during published business support hours, and subject to a reasonable-use policy. It does not include hands-on project development, guaranteed immediate replies, or emergency support.

Question 3

Is there a free trial?

Accepted Answer

No. Some videos are marked as free previews so you can see the teaching style before subscribing.

Question 4

How do I cancel?

Accepted Answer

You can cancel yourself from the Billing & Membership section of your training dashboard. Access continues until the end of the period you already paid for.

Question 5

What happens in the $597 live training session?

Accepted Answer

A private 120-minute video conference with screen sharing. You can ask unlimited relevant questions during the session, and you'll receive a written summary with recommended next steps. Questions after the session are not included.

Question 6

Do I need to share my ArcGIS password?

Accepted Answer

Never. Do not share passwords or administrator credentials with us. During live sessions you stay in control of your own screen and account.

Question 7

Does the membership include ArcGIS licenses?

Accepted Answer

No. An appropriate ArcGIS subscription, user type, permissions, and any required licenses are separate from FieldMapExporter training.

Question 8

Are you affiliated with Esri?

Accepted Answer

No. FieldMapExporter is an independent GIS training and workflow education service and is not affiliated with, sponsored by, or endorsed by Esri.

Training FAQs